smifs

Stewart And Mackertich Wealth Management Ltd

NIFTY 11,687.90 25.30 (0.22%)

SENSEX 39,239.79 108.75 (0.28%)

As stated in the new circular from NSE, additional margins shall be made applicable for all equity derivatives in phases starting from 14th September 2018

Investor Grievance

Welcome to Stewart & Mackertich - Client Services!

This is a dedicated page for the benefit of Clients who wish to communicate with us.

At Stewart & Mackertich, we believe in offering the very best of products and ensuring high service standards. As part of this endeavour, we believe that you should be able to contact us to offer comments on our products / services and also to address your grievances, if any. We earnestly value your feedback as it helps us review our present standards and improve upon them at every possible opportunity. The following are the various avenues for you as an investor to contact / write to us, depending on your convenience.

Contact Us

  • You can call us for any assistance or query from 9.30 am to 7.30 pm (Monday to Friday) and 10.00 am to 2.00 pm (Saturday) on the following numbers
  • 18001231540 (Toll-free) and + 91 33 4057 2625 for all queries and Investors calling from abroad may call on - 91 33 6634 5401 to connect to our Customer Care - Call Centre.
  • We strongly recommend that you email to the designated email address ( investors@smifs.com) for Investor Service Centre (ISC). This will facilitate immediate attention to your communication. The email ID of such ISC is available on the statement of account and all Contract Notes sent to you.
  • Alternatively, you can also email us at our corporate email ID helpdesk@smifs.com for any general queries. We will get in touch with you in 2 business days (48 hrs) from the date of receipt of your email or earlier wherever possible.

Investor Service Centers

You can also walk-in to any of our Branches nearest to you and our trained client services staff will be glad to be of assistance.

Investor Complaint Redressal

If your communication was a complaint and you are still not satisfied with the resolution you may have received from our Investor Service Desk; you may feel free to write to the Compliance Officer – Mr. Sudipto Datta, at compliance@smifs.com.

In case if not satisfied with the response of Stewart & Mackertich, you can lodge your grievances with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.

Attention Investors

1. KYC: KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. | 2. Prevent Unauthorized Transactions in your Demat Account: Update your Mobile Number and Email address with your Depository Participant. Receive alerts on your Registered Mobile and Email address for all debit and other important transactions in your Demat Account directly from CDSL/ NSDL on the same day.... issued in the interest of investors. | 3. Prevent Unauthorized Transactions in your Broking Account: For Stock Broking Transaction 'Prevent unauthorised transactions in your account Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day...Issued in the interest of Investors. | 4. "Rights & Obligations of Stock Broker and Client”: Uniform Risk Disclosure Documents (for all segments / exchanges) and Guidance Note detailing Do’s and Don’ts for trading on exchanges in the vernacular languages are available on NSE website at https://www.nseindia.com/membership/content/complinc_trading_mem.htm and can be downloaded | 5. Caution towards unsolicited messages: Please Refer Exchange Circulars: BSE Notice 20171117-18 dated 17-11-2017, BSE Notice 20180515-39 dated 15-05-2018, NSE Circular- 0208/2017 dated, 17-11-2017 NSE Circular: 0080/2018 dated 15-05-2018. Beware about unsolicited messages and refer the List of symbols in which messages received, appearing on Exchange Website : https://www.nseindia.com/ and https://www.bseindia.com/. Investors should be cautious on unsolicited emails and SMS advising to buy, sell or hold securities and trade only on the basis of informed decision. Investors are advised to invest after conducting appropriate analysis of respective companies and not to blindly follow unfounded rumours, tips etc. Further, you are also requested to share your knowledge or evidence of unethical behaviour, systemic wrongdoing or potential frauds through the anonymous portal facility provided on BSE & NSE website. | 6. IPO: No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign the application form to authorize you bank to make payment in case of allotment. No worries for refund as the money remain in investor's account. | 7. “Stewart & Mackertich Wealth Management Limited as a Broker does not guarantee any return on investment or trading as the return on Investment and/or trading are subject to Market Risk”

Registration Numbers: Single SEBI Registration No.: NSE (Cash) NSE (F&O) NSE (CD) BSE (Cash)

BSE (F&O) BSE (CD); MCX; ICEX; :INZ000220635; CDSL & NSDL SEBI Registration No.: IN-DP-24-2015; AMFI: ARN-3080;

PMS: INP000004623: CIN-U51109WB1993PLC060987

RESEARCH ANALYST SEBI REGN. NO.: INH300001474

Regd. Office Address: 4, Lee Road, Vaibhav, 5th Floor, Kolkata – 700 020

West Bengal, India; Tel. No.: (91 33) 6634 5400, (91 33) 4011 5400; FAX: (91 33) 2289 3401

For any Grievance mail to Email: investors@smifs.com; Customer Care Email: helpdesk@smifs.com

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