SMIFS Limited

Attention Investors

World Investor Week October 06–12, 2025 being celebrated under the aegis of IOSCO and SEBI.    |    विश्व निवेशक सप्ताह 06–12 अक्टूबर, 2025 - आयस्को तथा सेबी की छत्रछाया में मनाया जा रहा है।    |    As stated in the new circular from NSE, additional margins shall be made applicable for all equity derivatives in phases starting from 14th September 2018    |    Attention Investors: 1.KYC: KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.   |   2.Prevent Unauthorized Transactions in your Demat Account : Update your Mobile Number and Email address with your Depository Participant. Receive alerts on your Registered Mobile and Email address for all debit and other important transactions in your Demat Account directly from CDSL/ NSDL on the same day.... issued in the interest of investors.   |   3. Prevent Unauthorized Transactions in your Broking Account : For Stock Broking Transaction 'Prevent unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day...Issued in the interest of Investors.   |   4."Rights & Obligations of Stock Broker and Client”: Uniform Risk Disclosure Documents (for all segments / exchanges) and Guidance Note detailing the Do’s and Don’ts for trading on exchanges in the vernacular languages are available on NSE website at https://www.nseindia.com/membership/content/complinc_trading_mem.htm and can be downloaded.   |   5. Caution towards unsolicited messages: Please Refer Exchange Circulars: BSE Notice 20171117-18 dated 17-11-2017, BSE Notice 20180515-39 dated 15-05-2018, NSE Circular- 0208/2017 dated, 17-11-2017 NSE Circular: 0080/2018 dated 15-05-2018. Beware about unsolicited messages and refer the List of symbols in which messages received, appearing on Exchange Website : https://www.nseindia.com/ and https://www.bseindia.com/. Investors should be cautious on unsolicited emails and SMS advising to buy, sell or hold securities and trade only on the basis of informed decision. Investors are advised to invest after conducting appropriate analysis of respective companies and not to blindly follow unfounded rumours, tips etc. Further, you are also requested to share your knowledge or evidence of unethical behaviour, systemic wrongdoing or potential frauds through the anonymous portal facility provided on BSE & NSE website.   |   6. IPO: No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign the application form to authorize you bank to make payment in case of allotment. No worries for refund as the money remain in investor's account.   |   7. “SMIFS Limited as a Broker does not guarantee any return on investment or trading as the return on Investment and/or trading are subject to Market Risk”.   |   8. SCORES: Filing complaints on SCORES - Easy & quick | a. Register on SCORES Portal | b. Mandatory details for filing Complaints on SCORES - Name, PAN, Address, Mobile Number, Email ID | c. Benefits - Effective Communication and Speedy Redressal of the Grievances. 9. a. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. | b. Update your mobile number & email Id with your Stock Broker/Depository Participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. | c. Pay 20% upfront margin of the transaction value to trade in cash market segment. | d. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard. | e. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.     World Investor Week 2021 | November 22-28, 2021 | Investing with Knowledge – Way to Financial Independence    |    Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.    |    Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.    |    Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month. .......... Issued in the interest of Investors"    |    All clients are requested to record their email id for electronic despatch of contract and statement. In case of electronic contract note, the link/login for the same is available on website for download.    |    Pay 20% upfront margin of the transaction value to trade in the cash market segment.    |    Investors may please refer to the Exchange' s Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.

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Contact Us

We'd love to hear from you

Interested in investing? Have a question? Got some feedback? We're delighted to hear from you! Whether you're curious about our services, seeking a business partnership, or even reaching out for press-related matters, we're fully prepared to address any and all inquiries.

Toll Free Number:18001231540

New KYC Support

Tusher Kanti Mondal

9903999060

helpdesk@smifs.com

Business Development

Sandipan Chatterjee

9748899161

business.development@smifs.com

Mobile Application Support

Bidyut Manna

9748899160

Systems@smifs.com

Feedback

Mr. Karan Mishra

9830121215

feedback@smifs.com

+91 |

Helpdesk at SMIFS

Clients of SMIFS Limited can approach the Customer Care Desk at the below-mentioned Contact Numbers and/or write to the dedicated E-Mail Id. for resolution of their queries.

Escalation Matrix at SMIFS for Service & Grievance Redressal

Working Hours: 9:00 AM to 7:00 PM

Details of Contact Person Address Contact No. Email ID
Customer Care – KYC & POA/DDPI Related Queries Mr. Dipankar Samaddar Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2635 / 18001231540 helpdesk@smifs.com
Customer Care – Risk Management & Surveillance Queries Mr Bhaskar Halder Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5462 / 6634 5461 rms@smifs.com
Customer Care – Fund Settlement Related Queries Mr. Joydev Bose Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5426 / 6634 5426 payments@smifs.com
Customer Care – Securities & Demat Transaction Related Queries Mr. Manish Ojha Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2625 / 18001231540 helpdesk@smifs.com
Customer Care – IT Systems Related Queries Mr. Bidyut Manna – Day Shift
Mr. Lallit Kumar Das – Evening Shift
Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2659 / 4011 5459 / 18001231540 systems@smifs.com
Customer Care – IPO / Buy-Back/ Tender Offer Related Queries Mr. Manish Ojha Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2625 / 18001231540 helpdesk@smifs.com
Head of Customer Care Mr. Karan Mishra Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033 4057 2625 / 35 / 45 smifs.compliance@smifs.com
Compliance Officer Mr. Sudipto Datta Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5414 / 6634 5414 sudipta@smifs.com
Managing Director Mr. Ashiwini Kumar Tripathi Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5422 / 6634 5422 kmp@smifs.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/, MCX Investor Services: https://www.mcxindia.com/Investor-Services. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Our Branches

Sl. No. City Branch Address Branch / Office In-charge Contact Details of Branch In-Charge
Mobile No. Email ID
1MUMBAI206/207, 2nd Floor, Trade Centre Opp. MTNL, Bandra Kurla Complex, Mumbai - 400 051Shri Awanish Chandra8693822293awanish.chandra@smifs.com
2MUMBAIUnit No. C-1120, 11th Floor, One BKC, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051, MaharashtraMr. Praveen Mittal9967518633praveen.mittal@smifs.com
3BANGALORENo 30/1, The Pinnacle Unit No 302. 3rd Floor,Church street Bengaluru - 560001Shri Dindayal Singh8660730441dindayal.singh@smifs.co.in
4NEW DELHIE1/3, 2nd Floor, Jhandewalan Extension, Opposite Jhandewalan Metro Station, Gate No. 2, Delhi - 110055Mr. Ravi Kumar Upadhyay8595776399ravi.kumar@smifs.net
5DEHRADUNSecond Floor, Friends Complex, 44, Tagore Villa, Chakrata Road, Dehradun, Uttarakhand, 248001Ayaan Parvez8449665602ayaan.parvez@smifs.net
6PATNA606/A, Ashiana Plaza, 6th Floor, Budha Marg, Patna, Bihar - 800001Shri Sumit Kumar8210242898sumit.kumar@smifs.net
7BHUBANESWAROSCU Complex, Samabaya Bhawan, 2nd Floor, Plot No. 365, Unit-9, Janpath, Bhubaneswar - 751022, OdishaMr. Dillip Kumar Mohapatra9776606550dillip.mohapatra@smifs.com
8KOLKATA1st & 4th Floor, Brooke House 9, Shakespeare Sarani Kolkata - 700071, West BengalMr. Somnath Dey9910180083somnath.dey@smifs.com
9KOLKATA3B, Lalbazar Street, Martin Burn Building, 3rd Floor, Kolkata - 700001Mr. Suman Chattopadhyay9903900390suman@smifs.co.in
10KOLKATABB-23, Debojyoti Apt., Deshbandhu Nagar, Baguiati, Kolkata - 700059, West BengalParimal Bhattacherjya9831044330bhattacherjyap@gmail.com
11SECUNDERABADOffice No. LG 15, Ground Floor, "Bhuvana Towers", Municipal Nos. 1-2-166 to 193 (Old No. 91), S.D. Road, Secunderabad, Telangana - 500003Mr. Dwarapu Murali8978907224dwarapu.murali@smifs.net
12SILIGURI1st Floor, Goyal Plaza, Sevoke Road, Opposite Sachitra Hotel, Siliguri - 734001, West BengalMs. Kajal Thakur9002039892kajal.thakur@smifs.com
13DHANBADShri Laxmi Complex, Unit No. 101, 1st Floor, Shastri Nagar, Bank More, Dhanbad, Jharkhand - 826001Mr. Manoranjan Das9031662703manoranjan.das@smifs.com
14KOLKATA60C, 1st Floor, Chowringhee Road, Kolkata - 700020Mr. Sandipan Chatterjee9748899161sandipan.chatterjee@smifs.com
15AHMEDABADCapstone Building, 10th Floor, Office No. 1005, Opposite Chirag Motors, Kalgee Cross Road, Ellis Bridge, Ahmedabad - 380006Mr. Jitendra Kumar T. Patel7069053399jitendra.patel@smifs.com
16INDORERCM, Plot No. 9, 2nd Floor, 207-208 RBD Shanti Dazzle, Scheme No. 140, Near Agrawal Public School, Indore, Madhya Pradesh - 452016Mr. Achal Bapna9826025542achal.bapna@smifs.com
17GUWAHATIUnit 4A, 4th Floor, Mayur Garden, ABC Bhangagarh, GS Road, Kamrup, Guwahati-781005, AssamMr. Tarun Chanda7086099863tarun.chanda@smifs.com
18JAIPURAnand Bhawan, 2nd Floor, Intersection of Sansar Chand Road & Mirza Ismail Road, C-Scheme, Jaipur - 302001, Rajasthan, IndiaMr. Sarfraj Khan9587538317sarfraj.khan@smifs.com
19MumbaiOffice No. 1101 to 1104, 11th Floor, Windfall, Sahar Plaza Complex, Andheri–Kurla Road, Andheri (East), Mumbai – 400059Mr. Praveen Bhaskar Chaudhary9643892585praveen.bhaskar@smifs.com

Registered Office:

5th Floor Vaibhav, 4 Lee Road,
Kolkata – 700 020

Ms. Tamari Chatterjee

+91 9748899166

info.kolkata@smifs.com

Get FREE Consultation with Our Financial Expert Team Now

9830121215

Start Your Investment Journey with Us OPEN DEMAT ACCOUNT

Attention Investors

1. KYC: KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. | 2. Prevent Unauthorized Transactions in your Demat Account: Update your Mobile Number and Email address with your Depository Participant. Receive alerts on your Registered Mobile and Email address for all debit and other important transactions in your Demat Account directly from CDSL/ NSDL on the same day.... issued in the interest of investors. | 3. Prevent Unauthorized Transactions in your Broking Account: For Stock Broking Transaction 'Prevent unauthorised transactions in your account Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day...Issued in the interest of Investors. | 4. "Rights & Obligations of Stock Broker and Client”: Uniform Risk Disclosure Documents (for all segments / exchanges) and Guidance Note detailing Do’s and Don’ts for trading on exchanges in the vernacular languages are available on NSE website at https://www.nseindia.com/membership/content/complinc_trading_mem.htm and can be downloaded | 5. Caution towards unsolicited messages: Please Refer Exchange Circulars: BSE Notice 20171117-18 dated 17-11-2017, BSE Notice 20180515-39 dated 15-05-2018, NSE Circular- 0208/2017 dated, 17-11-2017 NSE Circular: 0080/2018 dated 15-05-2018. Beware about unsolicited messages and refer the List of symbols in which messages received, appearing on Exchange Website : https://www.nseindia.com/ and https://www.bseindia.com/. Investors should be cautious on unsolicited emails and SMS advising to buy, sell or hold securities and trade only on the basis of informed decision. Investors are advised to invest after conducting appropriate analysis of respective companies and not to blindly follow unfounded rumours, tips etc. Further, you are also requested to share your knowledge or evidence of unethical behaviour, systemic wrongdoing or potential frauds through the anonymous portal facility provided on BSE & NSE website. | 6. IPO: No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign the application form to authorize you bank to make payment in case of allotment. No worries for refund as the money remain in investor's account. | 7. “Stewart & Mackertich Wealth Management Limited as a Broker does not guarantee any return on investment or trading as the return on Investment and/or trading are subject to Market Risk” 8. SCORES: Filing complaints on SCORES - Easy & quick | a. Register on SCORES Portal | b. Mandatory details for filing Complaints on SCORES - Name, PAN, Address, Mobile Number, Email ID | c. Benefits - Effective Communication and Speedy Redressal of the Grievances. |

Registration Numbers: Single SEBI Registration No.: NSE (Cash) NSE (F&O) NSE (CD) BSE (Cash)

BSE (F&O) BSE (CD); MCX; MSEI; :INZ000220635; CDSL & NSDL SEBI Registration No.: IN-DP-414-2019; AMFI: ARN-3080;

PMS: INP000004623; CIN: U66220WB1993PLC060987; APMI APRN: APRN00855; IRDAI Registration Code: CA1102;

RESEARCH ANALYST SEBI REGN. NO.: INH300001474

Regd. Office Address: 4, Lee Road, Vaibhav, 5th Floor, Kolkata – 700 020

West Bengal, India; Tel. No.: (91 33) 6634 5400, (91 33) 4011 5400; FAX: (91 33) 2289 3401

For any Grievance mail to Email: investors@smifs.com; Customer Care Email: helpdesk@smifs.com

Compliance Officer Telephone Number: 033-4011 5414, Email: compliance@smifs.com

Welcome to Investor Risk Reduction Access (IRRA) platform.

Kindly note: -
  • The IRRA platform is currently not enabled for any Trading Member.
  • If you are a Trading Member impacted with any technical glitch and wish to submit a request for enablement of the IRRA platform, please write to us on irra@bsetech.in for further processing.
  • If you are an investor who is interested in IRRA, please get in touch with your trading member.
  • For general queries and feedback related to IRRA Platform, please write to us on support@irra.live or you may contact us on number 022-2272 8080.
  • A Trading Member is not required to register for the IRRA platform. Trading Member only needs to be submit a request for enablement of the IRRA platform.
  • Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day......................issued in the interest of investors.
  • KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

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